Dear patients and potential new patients,
In light of the rapid and ongoing announcements being made by our nation’s government, the Centers for Disease Control and Prevention (CDC), and our local and state municipalities regarding the coronavirus pandemic, known as COVID-19, we would like to communicate with you some temporary changes we are implementing for our practice effective immediately.
As always, our most important concern is the personal health and well-being of our patients and staff. At the same time, our goal is to implement these temporary changes that fall in line with the latest guidelines and recommendations for “social distancing” while still maintaining continuity of care for our patients in their respective treatment plans.
Practice Updates – effectively immediately through Tuesday, March 31, 2020 – or until otherwise communicated:
Our providers will be conducting ALL patient visits either over the phone or computer (video conference call). You will be receiving a call from a member of our care team starting today to coordinate your virtual visit. Please do not worry if you have not heard from us right away, as we are contacting patients in order of appointment date.
To further support the CDC’s recommendation for social distancing, we will be offering private appointments with a phlebotomist here in our office, so that your lab work is done on time for your appointment. As an alternative, a mobile phlebotomist can be scheduled to come to your home. Of course, lab orders can still be taken to the outside lab of your choice (such as Quest Diagnostics or LabCorp) if that is your preference or is more convenient to where you live or work.
As always, we are able to ship supplements to your home for a nominal fee. We are monitoring our stock levels on a daily basis and are ordering as needed to continue to meet the demand of our patients. Please call us at (972) 589-1677 or email us at email@example.com to place your order. NOTE: If your credit card information is not on file with us, please call us (do not email or text) with this sensitive information.
We thank you for your patience and understanding during this incredibly unique time. We will continue to update you via email and phone calls as this situation develops.
In the meantime, each of us can do our part to support public health by staying updated via the CDC.gov website.
Your Care Team at Leigh Ann Scott, M.D.